What steps should be taken to manage high workload and restore cockpit performance?

• A. Redouble CRM, use checklists, prioritize critical tasks, assign clear roles, and coordinate with ATC as needed.
• B. Increase speed to reduce workload on crew.
• C. Disable nonessential systems and ignore procedures.
• D. Seek diversion immediately.

Answer: (A)

When workload in the cockpit is high, the most effective way to restore performance is to rely on disciplined crew coordination and standardized procedures. Strengthening crew resource management helps everyone share the situation, call for help when needed, and distribute tasks so no one is overloaded. Using checklists under stress provides reliable reminders for critical steps, reducing the chance of missing something important. Prioritizing the most safety-critical tasks keeps attention on what must be done first, rather than letting lower-priority actions dominate. Assigning clear roles means each crew member knows who is responsible for what, which minimizes confusion and duplicated effort. Coordinating with ATC as needed helps manage external constraints and flow, allowing the crew to focus on the essential tasks and maintain situational awareness.

The other options don’t address the root issue. Increasing speed to reduce workload doesn’t actually lower cognitive load or improve task management and can create new risks with handling, performance, and ATC coordination. Disabling nonessential systems and ignoring procedures sacrifices safety and can lead to omissions or malfunctions. Seeking diversion immediately is only appropriate if continuing on the current path is unsafe; in most high-workload situations, restoring performance through CRM and procedures is the correct first step.