What are the Airbus recommended practices for CRM during critical flight phases?

• A. Clear roles and responsibilities, concise communication, cross-checking, and assertive callouts to maintain situational awareness.
• B. Allow crew to improvise without coordination.
• C. Rely only on automation.
• D. Use long, verbose messages slowly.

Answer: (A)

Clear, concise communication with defined roles and assertive callouts is essential for maintaining situational awareness during critical flight phases.

During high-workload moments like taxi, takeoff, approach, and landing, everyone needs to know who is responsible for each task. Clear roles prevent confusion about responsibilities when split-second decisions are required. Concise communication uses standardized, brief phrases so vital information is handed off quickly without burying the team in chatter. Cross-checking adds a safety net by having another crew member verify key actions before they’re carried out, helping catch mistakes before they impact safety. Assertive callouts encourage teammates to speak up if something seems off and to confirm crucial steps, preserving a shared understanding of the aircraft’s status.

Improvising without coordination would create gaps in teamwork when timing is critical. Relying solely on automation neglects the human monitoring and decision-making that keep safety margins intact. Long, verbose messages slow response times and clutter the cockpit, reducing situational awareness when swift action is needed.